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How It Works

Welcome to UOB Travel Rewards.

To live up to our motto of providing you with More Than Travel, UOB Travel will be rewarding all our customers with the best brands and richest selection of items online instantly.

Our instant reward partners include, DESLEY, LOQI, OSIM International, NESPRESSO, Apple, PARKROYAL Hotels and Resorts, Pan Pacific Hotels and Resorts, W Singapore, Capella Singapore and more.

So start redeeming your rewards today!

How it works

  • Redeem your reward points online instantly
  • Redeem for the items of your choice, from our extensive online catalogue

Step 1:

  • A notification email will be sent to your designated email account given to our travel consultants at the point of transaction within 3 to 5 working days.
  • Follow the instructions given in the notification to sign-up and register at our secure website Rewards.UOBTravel.com

Step 2:

  • Using the allocated Rewards Points (1 point for every S$1 spend with UOB Travel), redeem your favourite items online instantly.

Q: Do I qualify for UOB Travel Rewards Points?
A: You will automatically qualify for UOB Travel Rewards Points when you charge your travel expenditure with UOB Travel to your UOB Card. However, the charging of non UOB Travel related expenditure on UOB Card will not be entitled to the earning of UOB Travel Rewards Points. UOB Rewards Points shall be calculated on the value of each UOB Travel related transaction effected on a daily basis.

Q. How do I earn UOB Travel Rewards Points?

A. You earn 1 UOB Travel Rewards Points for every S$1 charged to your UOB Credit Card through UOB Travel. UOB Travel Rewards Points is calculated based on the value of UOB Travel related card transactions effected on a daily basis. Refunded purchases and finance charges will not be credited with UOB Travel Rewards Points.

Q. Can UOB Supplementary Cardmember(s) earn and redeem UOB Travel Rewards Points?
A. UOB supplementary Cardmember(s) are eligible for the earning of UOB Travel Rewards Points.

Q. When do my UOB Travel Rewards Points expire?
A. All UOB Travel Rewards Points will expire on the 31 December 2015.

Q. How do I check and redeem my UOB Travel Rewards Points balance?

A. You can check the balance and redeem your UOB Travel Rewards Points via Rewards.UOBTravel.com. Alternatively, you may check your Rewards Points balance by calling our travel hotline during working hours at (65) 6252 6822.

Operating Hours:
Mon – Fri: 8.30 am – 7 pm
Sat: 8.30 am – 2 pm
Sun/PH: Closed

Q. Can I combine the UOB Travel Rewards Points that I have earned from my different UOB Credit Card Accounts?
A. Yes, you are allowed to combine the UOB Travel Rewards Points as long as the designated email account that you wish to combine the points for is highlighted to our travel consultants at the point of transaction.

Q. What is the validity period of the UOB Travel 2015 Rewards Programme and Voucher(s) redeemed?

A. The programme starts in 3 March 2015 and ends on 30 December 2015. All UOB Rewards Vouchers must be redeemed within 3 months from the date of issuance and completed utilised by 31 December 2015, unless otherwise stated on the Vouchers. No extension will be granted.

Q. Can I request to cancel or replace the Vouchers?
A. We regret that cancellation or replacement of Rewards Vouchers will not be accepted once you have confirmed the redemption.

Q. How do I redeem my reward?
A. To redeem your reward, you or your representative need to present the relevant Voucher with your authorised signature and a photocopy (font and back) of your NRIC as proof of eligibility to the relevant participating merchant.

UOB Travel strives to go the extra mile for our clients as Singapore’s first and only travel agency held to world-class financial industry standards of service, reliability and security. A one-stop travel management agency catering to all your MICE, leisure and corporate travel needs, our team of professionals is dedicated to continuously deliver and uphold our reputation for service excellence. UOB Travel became a wholly owned subsidiary of United Overseas Bank (UOB) Group in 1990.

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